Ice on the Road Privacy Policy

At Ice on the Road, we are committed to respecting and protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when filling out our forms to receive information, phone calls, text messages, WhatsApp messages, or emails related to our services.
1. Why do we collect your data?
We collect your data for the following purposes:
- We contact you via phone, text messages, WhatsApp, or email with information about our services.
- To respond to your inquiries and requests.
- To provide you with quotes and follow-ups on our services.
- To offer you personalized information about promotions or updates related to our products.
2. What personal data do we collect?
We may collect the following categories of personal data:
- Identifiers: Name, phone number, email address, and general location.
- Contact Information: Details you provide to enable us to communicate with you, such as your WhatsApp number.
- Service-related details: Information about the type of services you request or your specific inquiries.
3. How do we use your data?
Your data will be used exclusively for:
- I will communicate with you via the channels you have authorized (phone calls, text messages, WhatsApp, or email).
- Sending you relevant information about our services.
- Providing support and responding to your inquiries.
Note: We will not share your data with third parties for marketing purposes without your explicit consent.
4. Data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or improper disclosure. Your data is stored on secure servers and is accessible only by authorized personnel.
5. Your rights regarding your data
You have the right to:
- Access the personal data we have collected about you.
- Request correction or deletion of your data.
- Withdraw your consent to receive communications at any time.
If you wish to exercise any of these rights, please contact us using the details provided in the contact section below.
6. Contact Information
If you have any questions, or concerns, or wish to file a complaint regarding this Privacy Policy or the handling of your data, you can contact us at:
- Phone (inquiries and complaints): (305) 636-9711 || (305) 637-4410
- Email: iceontheroad24@gmail.com
- Mailing Address: 9091 NW 27th Ave, Miami FL 33147
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and notify you of any significant changes. Your continued use of our services constitutes acceptance of these updates.